Discover the vision, mission and core values that guide the Civil Service Institute in strengthening Somaliland's civil service.
The vision and mission that guide the Institute's contribution to civil service development.
To be a training and development institute of international standards, leading the development of a modern, competent and world-class civil service in the Republic of Somaliland.
To deliver high-quality, needs-based programmes that build a competent and committed cadre of civil servants dedicated to excellence in public service in the Republic of Somaliland.
The values that guide CSI's institutional culture, service delivery and professional conduct.
Driven by the quest for excellence in everything we do.
Serving with self-respect, diligence and sincerity.
Respecting the desires and aspirations of customers in service delivery.
Promoting collective responsibility and collaboration.
Promoting practical methodologies and interactive learning relevant to trainees' work environments.
Creating strategic alliances with government, universities and training institutions.
Responding proactively with innovative and creative programs.
Maintaining professionalism, cleanliness, discipline and a healthy work environment.
Ensuring optimum use of human, material, time and financial resources.
Acting openly, responsibly and participatively with stakeholders and customers.
Ensuring equal attention, fair treatment and maximum benefit for clients.
Ensuring no gender bias in CSI capacity development programs.